A World-Renowned NHS Trust

Streamlining IT Asset Backlog Management with On-Site Data Vaporisation

Organisation

Sector

Healthcare

Challenge

Staff shortages causing a significant IT asset backlog, compounded by a major laptop rollout.

“Having Data Safe Solutions on-site to assist with our IT backlog was a game-changer. Their team worked seamlessly with our existing resources to quickly and securely process a large number of devices. This allowed us to maintain compliance, reduce pressure on our current staff, and focus on recruiting the team members we need. We’d recommend their on-site support to any healthcare organization facing similar challenges”.

The Challenge

In 2023, the NHS Trust introduced a DSS Mobile solution that initially enabled their IT team to manage data-bearing devices effectively. However, after several key staff departures, positions went unfilled, and the Trust’s capacity to process IT assets dropped significantly. This led to:

A growing backlog of PCs and laptops requiring secure data destruction.
Additional strain from a 700-laptop replacement rollout, further increasing the number of devices needing processing.
A potential risk of compliance issues and delays in securely redeploying or retiring old equipment.

With internal resources stretched thin and recruitment efforts ongoing, the NHS Trust needed on-site support to clear the backlog while maintaining data security standards.

The Solution

To address the backlog, the NHS Trust engaged Data Safe Solutions Ltd. to provide on-site IT asset processing and Data Destruction support. Our approach included:

Supplementing IT Staff Resources: Our team arrived on-site to handle the secure data destruction process, minimizing the workload for the Trust’s existing staff.
High-Speed Processing with DSS Mobile: Using Smart Wipe technology, we quickly cleared the backlog, erasing data from hundreds of devices per day.
Maintaining Compliance Standards: Full certification for all data destruction ensured compliance with NHS security guidelines and GDPR requirements.
Supporting Recruitment Efforts: By stepping in during a staffing shortage, we allowed the NHS Trust’s IT leadership to focus on recruitment efforts without falling behind on IT asset management.

The Results

Backlog Cleared in Just a Few Days

Our team efficiently processed hundreds of PCs and laptops, helping the NHS Trust maintain operational continuity

Data Security & Compliance Preserved

All devices were securely wiped on-site, ensuring compliance with NHS and GDPR standards

Cost Savings in the Thousands

By clearing the backlog, the NHS Trust achieved significant cost savings and avoided the risks of prolonged asset storage

Certified Proof of Destruction

Each device received a certification report, reinforcing the Trust’s commitment to security and transparency